Client Support Center
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Drop-Off / Email Documents
Email Instructions
1. Send your tax documents to info@gsscottinc.com. Include W-2s, 1099s, 1098-Ts, write-offs, mortgage interest documents, and other tax documents.
2. In the subject line, include: Full Name / Tax Year the documents are for.
3. In the email, include a phone number where you can be reached for questions.
Drop-Off Instructions
1. Put your tax documents (W-2s, 1099s, 1098-Ts, write-offs, mortgage interest documents, and other tax documents) in an envelope and drop them off with our staff at 15452 Cabrito Rd., Ste. 213, Van Nuys, CA 91406, during regular business hours, between 10 a.m. and 5 p.m.
2. Include your Name / Tax Year / Phone Number on the envelope.
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Prepare for Your Appointment
The most important forms to remember
If you want to prioritize the essentials, start with these:
• W-2s from all employers.
• 1099 forms for any additional income.
• Last year's federal and state tax returns.
• 1095-A, if you had Marketplace health insurance.
• 1098 forms for mortgage interest, tuition, or student loan interest, as applicable.
• Receipts and records for deductions, dependents, and tax payments.
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Where is my refund?
You can check the status of your tax refund online using the official websites for the IRS and the California Franchise Tax Board (FTB).
Federal Tax Refund: Visit IRS.gov/Refunds and select “Where’s My Refund?” You will generally need your Social Security number or ITIN, filing status, and the exact refund amount shown on your tax return.
California State Tax Refund: Visit FTB.ca.gov to check the status of your California state tax refund. You may need your Social Security number or ITIN, ZIP code, and refund amount.
Refund status information is generally available after the IRS or California FTB receives and processes your return. Processing times vary depending on how you filed and whether additional review is needed.
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Received an IRS notice or letter?
What to Do If You Receive an IRS Notice or Letter
If you receive a letter or notice from the Internal Revenue Service (IRS), do not panic, but do not ignore it. The IRS may send a notice because it needs additional information, has questions about your tax return, has made a correction, needs to verify your identity, or believes you owe taxes.
Official IRS resources:
Visit IRS.gov — Understanding Your IRS Notice or Letter to look up your notice number and find instructions specific to your situation.
If you receive a California state tax notice, visit the California Franchise Tax Board's Letters and Notices page.
Important: Be cautious of tax scams. Verify suspicious notices through the official IRS website rather than using contact information from a suspicious message.
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Need More Help?
1. View the information above
2. Write down your questions
3. Contact our team for assistance
4. Schedule a follow-up if needed